The Employee Assistance Programme:
- offers psychological support for the EMPLOYEES and their families
- is paid by the EMPLOYER
- works for improving the atmosphere within the ORGANISATION and enhancing its success.
The use of an EAP:
increases the motivation, satisfaction and productivity of employees and enables them to develop better relations within the organisation, as well as having a beneficial effect on the working process
enables employees to work on their own well-being (while maintaining confidentiality
helps them receive fast and efficient support for building psychological resilience (from specialists in different areas of psychological and organisational consulting)
trains them on adopting ways of managing stress and anxiety and on regaining the feeling of control
creates the feeling of a community and improves the organisational climate
What does our EAP include?
Individual meetingsIndividual meetings are designed for offering psychological support according to the needs of the employees while guaranteeing confidentiality and anonymity. The specialists of CATRO are experienced in a variety of psychological paradigms, including the psychodynamic par-adigm, psychodrama, gestalt therapy, positive psychotherapy, existential psychological con-sulting, transactional analysis, NLP, and coaching.
The programme includes up to 3 meetings for group organisational and psychological assis-tance, depending on recent or older problems that have created an obstacle for the work pro-cess. The meetings can be held in-person or online. They include various areas of psycholog-ical work, including:
- interpersonal conflicts and relational problems between employees
- crisis intervention in the organisation in case of forceful circumstances;
- improving personal and/or organisational life
The Employee Assistance Programme includes interactive webinars on topics related to recent challenges. It is possible to adapt certain details and places of focus within the content. The interactivity of the webinars is guaranteed through various methods for engaging the par-ticipants, such as self-reflection questions, working in small groups, discussions, etc. Some examples of the topics included in the programme are:
- Managing stress, anxiety and burnout in times of crisis
- How to retain our balance as leaders in times of crisis
- Change – crossing the threshhold into the unknown
- Hope and orientation in crisis conditions
The programme also includes meetings for mediation and ways to resolve conflicts and diffi-culties in organisational communication. The number of meetings is based on the actual needs of the company.
Evaluating the effectiveness of the programme
Because a considerable part of the measures encompassed by the programme represent sensitive personal information and cannot be shared to third parties, the participating compa-nies will be presented with general reports. These reports will include the number of partici-pants in the webinars, the number of consultations that took place and a general analysis of the topics addressed therein, allowing the identification of the problems causing the most con-siderable stress and discomfort to the employees.
Flexible ways of paying for the programme are available – both the standard yearly subscrip-tion for all employees and a shorter three-month subscription allowing for the testing of some parts of the services offered.