WELL-BEING | EAP

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Welfare and psychological support programs for employees

Happy people

Happy employees

Successful business

A happy society

a better place for our children

Driven by the mission to support the personal development and well-being of employees in organizations, at KATRO Bulgaria we develop and offer unique well-being programs for our clients and partners according to their specific needs.

They are based on:

  • initial research on the needs of employees and the business needs of organizations
  • the principles and achievements of the globally known Employee Assistance programs – EAR
  • scientific knowledge and methods recommended by neuroscience, psychology, NLP, coaching, nutrition, Eastern philosophies, movement and breathing practices.

WHY WELL-BEING AND WHY
IN ORGANIZATIONS?

CARE FOR PEOPLE

  • The pandemic has unlocked our deepest fears – about our own survival – and put physical and mental health care into focus
  • Changes in the way we live, work and in technology are suffocating us, and changes on a global scale bring uncertainty and uncertainty about the future
  • We are witnessing an unprecedented rise in mental health conditions such as depression and anxiety, burnout, lack of motivation and energy, engagement, meaning and satisfaction in work and life in general, which remain unaddressed adequately or in time.

TAKE CARE OF BUSINESS

  • Business needs to meet challenges at all levels to ensure its sustainable development
  • Employees must be “fit” and give their best, be committed and loyal to the company
  • There are still not enough trained specialists in the field of mental and physical support in organizations.

KNOWLEDGE FROM A NEW GENERATION

  • Psychology, neuroscience, and the sciences of healthy and balanced living enable an integrated approach to human health and well-being
  • New knowledge is available to everyone more than ever
  • Knowledge must be practiced to become a habit and be useful – what better place to do that than the workplace!

КАТРО WELL-BEING / EAP THE PROGRAM WILL TRANSFORM YOUR ORGANIZATION BY:

  • aware, calm, motivated and sustainable employees
  • positive effect on work process and relationships
  • improved business results
  • building a culture of support and care (for yourself and others)
  • new knowledge and skills of the future
  • empowering people to learn and develop in their desired direction
  • reducing absenteeism, sick leave and lost time
  • a sense of community within the company and improvement of the organizational climate.
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Why invest in WELL-BEING programs for your employees?

The leading benefits according to a recent survey (as of April 2022) conducted among about 160 HR managers, specialists, managers and owners of companies from Bulgaria, Belgium, Greece, Italy and Cyprus within the framework of the Thrive@Work project are:

  • Increasing motivation and efficiency
  • The feeling of happiness and harmony

The main and most important benefits of well-being in the workplace

  • Commitment, motivation 87.5% 87.5%
  • Efficiency, productivity 81.25% 81.25%
  • Mental health, happiness 75% 75%
  • Supportive climate and relationships 37.5% 37.5%
  • Physical health 37.5% 37.5%
  • Job satisfaction 37.5% 37.5%
  • Work-life balance 37.5% 37.5%
  • Staff retention 37.5% 37.5%
  • Preventiveness 6.25% 6.25%

The full study can be accessed here:

SCOPE OF THE KATRO WELL-BEING / EAP PROGRAM

Individual services:

  • psychological support for employees and their families, including and crisis interventions
  • coaching sessions with a focus on dealing with work challenges, efficiency, relationships, personal brand, boundaries, etc.
  • specialized assessment with Neuro Agility Advanced + a tool to assess the potential for neurological flexibility, adaptability and realization of talents
  • personal development programs based on assessment results
  • career coaching to increase overall job satisfaction and career planning

individual and group services:

  • interactive trainings and webinars on various topics
  • team interventions on various cases (including improving communication; resolving conflicts; increasing team cooperation, etc.)
  • mediation for problems, disputes or situations that cannot be resolved without external intervention
  • simulations, projective methods, games that treat common human topics and problems in a fun and delicate way
  • group/team profile with the Neuro Agility Advanced + tool to determine the team’s “soul”, strengths, specifics, “blind spots” and opportunities to improve communication, efficiency, results and satisfaction from working together.

And more added value:

  • Initial audit of the well-being status in the organization
  • Preparation of a communication strategy
  • Introductory meetings to get to know our team
  • Library of additional materials
  • Online platform for recording individual sessions
  • Selection of a specialist
  • Performance evaluation
  • Analysis and recommendations for follow-up actions
  • Training of internal specialists from the organization

HOW TO ORGANIZE A SUITABLE PROGRAM FOR YOUR ORGANIZATION?

It is the process that explores the needs of the people in the organization. We can support you in your research and suggest various items to meet these needs.

SEE WHAT OUR CUSTOMERS ARE SHARING

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“In the period July – August 2020, the company’s specialists held interactive online webinars and individual sessions for psychological support at the peak of the Covid pandemic. Thanks to the meaningful program and professional approach, KATRO experts managed to win the trust of the participating SOS associates, to hold their interest and show them how to determine the criteria and measures to improve the identity, culture and climate in the Association, to seek and find their ways to overcome anxiety and adapt to changes.”

Valeria Georgieva, Executive Director

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“CATRO was our partner in the key process of laying the groundwork for a comprehensive employee support programme here at Seebruger. Thanks to their utmost commitment and professionalism, we succeeded to create the right conditions to offer such a pivotal service for our people. For a year, our employees took part in webinars addressing important current topics such as stress management, anxiety, burnout prevention, work-life balance, several teams worked together in team bonding workshops and those in need had the chance to make use of an individual consultation. (…) We value highly our partnership with CATRO who helped us establish ourselves as a company that gets employees wellbeing right.”

Svetlana Bovianski, Procurator, Head of Administration

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Q: Employees often vote “For” individual psychological counseling as part of the program, but rarely take advantage. How can we change this?

A: Psychology is part of everything we do, but we don’t have to sign up as a “psychologist”. Psychology gives us a different perspective on ourselves and helps us unlock potentials and locked-in strengths.

We don’t always recognize the need for a psychologist. We need to come to that conclusion ourselves. That is why our approach is from the general to the particular, from group work to individual work. Group work raises a number of questions, people observe different behaviors, including their own, on the basis of which they can continue individual work with a different specialist that they liked during group events.

Q: How to increase utilization of EAP and WELLBEING programs?

A

  • We attract the leaders of our country to actively participate and be able to benefit from the created “high vibration”
  • We support HR professionals, leaders and managers to take advantage of the development space that our programs open up
  • We apply individual profiling tools to select appropriate forms of support
  • We are looking for people’s opinion
  • We are different!

Q: Can I benefit from a separate training/service instead of a complete program?

A: Yes, together with your employees we will select the most suitable services and relevant topics that they want to learn more about!

Well-Being / EAP

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