PRIVACY POLICY

Effective date: May 25, 2018.

Welcome to the website of catrobg.com.

This site is operated by KATRO Bulgaria EOOD. This Privacy Policy (“Privacy Policy”) describes how we collect, use, transfer, and disclose information related to you (“Personal Information”) that we may obtain through this website. We process your personal information in accordance with privacy and data protection laws applicable in the European Economic Area and Switzerland.

Collection and Use of Personal Information

We process Personal Information for various purposes:

• To provide a service requested by you

When you send a request for a service we provide, we collect data about your identity, contact information (name, surname, email, and phone number), and other information necessary to contact you for feedback.

• To meet our business needs

You can visit this website without disclosing much information about yourself. However, our servers automatically log technical data about visitors to improve our website, for security purposes, and for analyzing the effectiveness of our website.

The personal information we collect is also used for internal purposes, such as improving our products and promotions, understanding our customers’ needs, and connecting with customers for surveys and informational purposes.

Finally, we may use your personal information in the context of a corporate transaction and to protect our rights or property, enforce our terms of use and legal notices, and for the initiation, conduct, and defense of legal claims.

• With Your Consent

In certain circumstances, we may ask for your consent to collect and use your Personal Information. This would be the case, for example, with the use of certain “cookies,” using your email address or mobile phone number for marketing purposes, or when you subscribe to certain services (such as a regular newsletter). You will always have the option to withdraw this consent.

We will not use or share your Personal Information for purposes that are not related to those described in this Privacy Policy without first notifying you and, if necessary, offering you the choice of whether to use your Personal Information in that different way.

Sharing Information

We may share your Personal Information for the above-mentioned purposes with:

• Service providers related to the operation of this website and our company, including website hosting, and services related to the distribution of marketing materials;
• Government authorities, regulatory bodies, or other official entities and courts, as required or permitted by law, or when compelled by mandatory order;

Data Security

We maintain appropriate technical, physical, and organizational measures to protect Personal Information against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure, or access. Unfortunately, no information security system can be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or guarantee the security of your Personal Information against unforeseeable losses or unauthorized access.

Your Rights

Depending on the limitations under applicable law, you have the right to request access to, correction of, deletion of, restriction and cessation of processing, and portability of your Personal Information, and to not be subject to automated individual decision-making. Such requests can be made using the contact information provided below.

Data Integrity

We take reasonable steps to ensure that the Personal Information we collect is relevant for the purposes for which it will be used, and that the information is reliable for its intended purpose, accurate, complete, and current. In some cases, however, we must rely on individual users to provide and maintain accurate Personal Information. You are responsible for ensuring that your information is accurate and up-to-date when you provide it to us, and our services may offer you tools to maintain your information.

Retention of Personal Information

We will retain Personal Information only as long as we are obligated to do so under applicable law or as necessary for the purpose(s) for which it is processed. We will delete Personal Information when it is no longer needed, and in any case, upon the expiration of the retention period established under applicable legislation.

Changes to This Privacy Policy

If we make substantial changes to this Privacy Policy, we will post a revised link on the homepage of the website indicating “Revised Privacy Policy” or a similar notice about the changes. You should periodically check this website to see if any recent changes have been made to this Privacy Policy. You can also determine whether this Privacy Policy has been recently modified by reviewing the Effective Date at the beginning of this Privacy Policy.

Links to Other Websites

The privacy practices described in this Privacy Policy are only for this website and for other specifically mentioned activities. Other websites operated by third parties may have different practices. If you use links or otherwise visit other websites operated by third parties, please review the privacy policies posted on those websites. We have no control over those websites and are not responsible for the policies and practices followed by third parties.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

If you have any concerns or complaints about the use of your Personal Information, you can contact our Data Protection Officer at: a.miteva@catro.com 

If you believe that your complaint has not been addressed appropriately, you may have the right to file a complaint with the supervisory authority, Commission for Personal Data Protection, Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., or www.cpdp.bg.